Universal City Vacation Packages

Everything was very good

Everything about this hotel is amazing !!!

Recommend adding breakfast to your stay. You can eat the buffet or order off the menu. From the moment we arrive to the moment we left the staff friendly helpful and professional. We stayed in room 1002 beautiful scenery of the Riverwalk. We take binoculars so that we could people watchoff the balcony. I've seen a lot of reviews stating that there was a terrible odor from sewer gas but we did not experience that at all. This was a wonderful hotel with highly highly recommend staying here

We love staying here! Unlike the San Antonio Plaza across the way, this hotel has delightful service, pays attention to details, and has been a surprisingly reasonably priced luxury option for our staycations in San Antonio. The service is so great, they are responsive, kind, personable, and never make you feel like an idiot for misplacing your key. The property is attractive and the room we always get is spacious. The one issue is the concrete floor, which can be a little cold. But the robes, the soaking tub in our room, and the view of Hemisfair are great! The daily food and beverage credit and in room snack service credit add to the appeal. The location can't be beat, close to Southtown (where we usually park - you can find safe and free parking on certain streets, usually less than a quarter mile from the hotel - MUCH better deal than the $60 valet parking. Great access to food, drink, the river, the Pearl and Southtown, local museums like the Brisco and SAMA, and lots of fantastic restaurants. In short, this hotel is pretty amazing, much better than many of the recent overpriced but underwhelming hotels to pop up in our fair city.